LEGAL
COOKIE POLICY
1. What Are Cookies
As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.
2. How We Use Cookies
We use cookies for a variety of reasons detailed below. Unfortunately, in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.
3. Disabling Cookies
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of this site. Therefore, it is recommended that you do not disable cookies.
4. The Cookies We Set
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Account related cookies
If you create an account with us, then we will use cookies for the management of the signup process and general administration. These cookies will usually be deleted when you log out however in some cases they may remain afterwards to remember your site preferences when logged out.
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Login related cookies
We use cookies when you are logged in so that we can remember this fact. This prevents you from having to log in every single time you visit a new page. These cookies are typically removed or cleared when you log out to ensure that you can only access restricted features and areas when logged in.
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Email newsletters related cookies
This site offers newsletter or email subscription services and cookies may be used to remember if you are already registered and whether to show certain notifications which might only be valid to subscribed/unsubscribed users.
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Orders processing related cookies
This site offers e-commerce or payment facilities and some cookies are essential to ensure that your order is remembered between pages so that we can process it properly.
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Surveys related cookies
From time to time we offer user surveys and questionnaires to provide you with interesting insights, helpful tools, or to understand our user base more accurately. These surveys may use cookies to remember who has already taken part in a survey or to provide you with accurate results after you change pages.
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Forms related cookies
When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.
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Site preferences cookies
In order to provide you with a great experience on this site we provide the functionality to set your preferences for how this site runs when you use it. In order to remember your preferences, we need to set cookies so that this information can be called whenever you interact with a page is affected by your preferences.
5. Third Party Cookies
In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.
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This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.
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Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.
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From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features, these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimizations our users appreciate the most.
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As we sell products it's important for us to understand statistics about how many of the visitors to our site actually make a purchase and as such this is the kind of data that these cookies will track. This is important to you as it means that we can accurately make business predictions that allow us to monitor our advertising and product costs to ensure the best possible price.
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The Google AdSense service we use to serve advertising uses a DoubleClick cookie to serve more relevant ads across the web and limit the number of times that a given ad is shown to you. For more information on Google AdSense see the official Google AdSense privacy FAQ.
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We also use social media buttons and/or plugins on this site that allow you to connect with your social network in various ways. For these to work the following social media sites including; Instagram, Facebook, YouTube, TikTok, Twitter, will set cookies through our site which may be used to enhance your profile on their site or contribute to the data they hold for various purposes outlined in their respective privacy policies.
6. More Information
Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site.
However, if you are still looking for more information then, you can contact us through one of our preferred contact methods:
Email: info@zYpper.si
Attn. zYpper Privacy Officer
PRIVACY POLICY
At zYpper, we take privacy very seriously and it is always our goal to communicate with our supporters in the most efficient and effective way while also protecting the sensitive personal information we collect. This statement of the privacy policy (“Privacy Policy”) of Society for the Development of Music and Social Cultures zYpper, (“zYpper”) is intended to provide you the user (“YOU”) of the zYpper Website located at www.zYpper.si (“Website”) the following information:
1. Information zYpper Collection
2. How We Use Your Information
3. How We Share Your information
4. Regarding Collection, Use and Distribution
5. Correct Any Inaccuracies in the Information.
6. Data Retention
7. How to Contact Us
1. Information Collection
zYpper is the sole owner of the information collected on the zYpper Website. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We may also collect Personal Information about you when you interact with us on social media sites and from other third parties and may also automatically collect information that may contain Personal Information as described in zYpper's Cookie Policy. We may use that Personal Information where in our legitimate interest to do so for the following purposes:
- to contact you and respond to your requests and enquiries;
- to personalize your visit and use of our Internet Services and to assist you while you use those services;
- to carry out, monitor and analyze our business or website operations;
- and to contact you (unless you tell us that you prefer us not to) regarding publications, newsletters, cleanups and other events that may be of interest to you.
If you do not want to receive publications or details of events that we consider may be of interest to you, you may do so by clicking on the unsubscribe link in electronic marketing communications. zYpper collects information from our users at several different points on our Website including:
A) Account Information
B) Payment Information
C) Third Party Collections
D) Cookies
E) Log files
A) Account Information
In order to purchase products from the Website, a user must first complete the registration form. During registration a user is required to give their contact information (such as name and email address). This information is used to contact the user about the products on our site for which they have expressed interest.
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Full Name
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Email Address
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Shipping Address
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Telephone Number (optional)
B) Payment Information
We require information from the user on our order form in order to process any purchases using a third-party partner. Here a user must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill the customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the user.
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Billing Address
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Credit Card Type
C) Third Party Collections
We use Third Parties to collect and store our Account and Payment Information in accordance with this Privacy Policy as well as other information related to volunteer work and customer service.
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Enwid (this is the platforms that technically collects and stores the information for all transactions through our checkout page)
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Stripe (this are the app that we use to collect the credit card information. It is accessed through Enwid but it technically is not Enwid)
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MailChimp (this is the platform that collects name and email address for marketing on-site through MailChimp forms)
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Formstack (this is the platform that we use to collect and house information for people who want to do cleanups both domestically and abroad)
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CookieBot (this is the app that we use to allow users in the EU who use our website, to fully manage their data including Erasure Rights)
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Givingloop (this are the app that we use to collect the credit card information for donations. It is accessed through Enwid but it technically is not Enwid)
D) Cookies
A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our site, the user would not have to log in a password more than once, thereby saving time while on our site. If a user rejects the cookie, they may still use our
site. The only drawback to this is that the user will be limited in some areas of our site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our site. Some of our business partners use cookies on our site (for example, advertisers). However, we have no access to or control over these cookies. For personal data subject to the European Union’s General Data Protection Regulation (“GDPR”), we rely on several legal bases to process the data. These include when you have given your consent, which you may withdraw at any time using your account settings; when the processing is necessary to perform a contract with you, like the Terms of Service; and our legitimate business interests, such as in improving, personalizing, and developing the Services, marketing new features or products that may be of interest, and promoting safety and security as in this Privacy Policy.
E) Log Files
We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
2. How We Use Your Information
We use the information we collect for the following purposes:
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To provide Services and Products
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To improve Services and Products (to the extent applicable)
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To deliver the Products and Services to you (for example, full name and shipping address)
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To improve the Services (for example, we use the information to troubleshoot, perform data analysis and testing and to develop new features)
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To share information about our Company (via our newsletter)
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To share information about new Products (via our newsletter)
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To share information about zYpper events (via our newsletter)
3. How Your Information Is Shared
We will share aggregated demographic information with our partners and advertisers. This is not linked to any personal information that can identify any individual person. We use an outside orders and a credit card processing company to bill users for goods and services. These companies do not retain, share, store or use personally identifiable information for any secondary purposes. We partner with third parties, such as Enwid, Stripe, CookieBot, MailChimp, Formstack and Givingloop to provide specific services. When the user signs up for these services, we will share names, or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information except for the purpose of providing these services. We may also share your information for legal reasons or to prevent harm. We may preserve or disclose information about you to comply with a law, regulation, legal process, or governmental request; to assert legal rights or defend against legal claims; or to prevent, detect, or investigate illegal activity, fraud, abuse, violations of our terms, or threats to the security of the Services. If we are involved in a merger, acquisition, or sale of assets, we will continue to take measures to protect the confidentiality of personal information and give affected users notice before transferring any personal information to a new entity.
4. What Choices Are Available to You Regarding Collection, Use and Distribution of the Information
A) Links
This web site contains links to other sites. Please be aware that we (zYpper) are not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information. This privacy statement applies solely to information collected by this Web site.
B) Newsletter
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.
C) Surveys & Contests
From time-to-time our site requests information from users via surveys or contests. Participation in these surveys or contests is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contact information (such as name, email address and/or shipping address), and demographic information (such as zip code, gender or age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
D) Tell-A-Friend
If a user elects to use our referral service for informing a friend about our site, we ask them for the friend’s name and email address. zYpper will automatically send the friend a one-time email inviting them to visit the site. zYpper stores this information for the sole purpose of sending this one-time email. The friend may contact us at info@zYpper.si to request the removal of this information from our database.
E) Security
This website takes every precaution to protect our users’ information. When users submit sensitive information via the website, your information is protected both online and off-line. When our registration/order form asks users to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry - SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Google Chrome and Microsoft Internet Explorer becomes locked, as opposed to un-locked, or open, when you are just ‘surfing’. To learn more about SSL, follow this link: https://en.wikipedia.org/wiki/Transport_Layer_Security. While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect user-information off-line. All of our users’ information, not just the sensitive information mentioned above, is restricted in our offices. Only employees who need the information to perform a specific job (for example, our billing clerk or a customer service representative) are granted access to personally identifiable information. Our employees must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL employees are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, our employees are notified and/or reminded about the importance we place on privacy, and what they can do to ensure our customers’ information is protected.
F. The Kind of Security Procedures
Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage. If you have any questions about the security at our website, you can send an email to info@zYpper.si.
G. Special Offers
New and established members will occasionally receive information on products, services, special deals, and our newsletter. Out of respect for the privacy of our users we present the option to not receive these types of communications. Please see our choice and opt-out in letter 7. below.
H. Site and Service Updates
We also send the user site and service announcement updates. Users are not able to un-subscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and in regard to issues relating to their account via email or phone.
5. How You Can Correct Any Inaccuracies in the Information.
We give you access and control of your personal data as described in this Privacy Policy. If you live
in the European Economic Area, United Kingdom, and Switzerland (the “Designated Countries”), you
have a number of legal rights with respect to your information,
6. Data Retention
We will retain your data for a period of 6 months from the time we first collect your data if you have no additional activity or until you opt out, whichever comes first.
A) Policies for Children
In order to respect the privacy of minors, zYpper does not knowingly collect, maintain or process Personal Information submitted online via our Internet Services by anyone under the age of 18. To the extent zYpper collects Personal Information on minors in the context of one of the purposes mentioned in the Statement, 4ocean will only do so with the appropriate consent or as otherwise permitted under applicable laws.
B) Your California Privacy Rights
Under California Civil Code Section 1798.83, California customers are entitled to request information relating to whether a business has disclosed Personal Information to any third parties for the third parties’ direct marketing purposes. zYpper does not sell or share your Personal Information with third-party companies for their direct marketing purposes without your consent.
C) International Data Transfers
We will rely on multiple legal bases to lawfully transfer personal data around the world. These include your consent, the EU-US and Swiss-US Privacy Shield, and EU Commission approved model contractual clauses, which require certain privacy and security protections. You may obtain copies of the model contractual clauses by contacting us. 4ocean complies with the Privacy Shield principles regarding the collection, use, sharing, and retention of personal information as described in our Privacy Shield certifications. zYpper is subject to the oversight of the Ministry of the Interior of Republic of Slovenia and remains responsible for personal information that we transfer to others who process it on our behalf as described in the How Information Is Shared section. If you have a complaint about our Privacy Shield compliance, please contact us. You can also refer a complaint to our chosen independent dispute resolution body, the International Centre for DisputeResolution http://go.adr.org/privacyshield.html
Please note that the countries where we operate may have privacy and data protection laws that differ from, and are potentially less protective than, the laws of your country. You agree to this risk when you create a zYpper's account and click “I agree” to data transfers, irrespective of which country you live in. If you later wish to withdraw your consent, you can delete your information as described in the Privacy Policy. You have the right to lodge a complaint regarding your information with the proper supervising authority.
D) Correction/Updating Personal Information:
If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done at the user account page or by emailing our Customer Support at info@zYpper.si or by sending a written request to:
Society for the Development
of Music and Social Cultures zYpper
Šlandrov trg 1,
3310 Žalec
P. Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having their information used for purposes not directly related to our site at the point where we ask for the information. For example, our order form has an ‘opt-out’ mechanism so users who buy a product from us, but don’t want any marketing material, can keep their email address off of our lists. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt-out of receiving these communications by clicking the opt-out, unsubscribe button, or email us at info@zYpper.si or by sending a written request to:
Society for the Development
of Music and Social Cultures zYpper
Šlandrov trg 1,
3310 Žalec
P. Choice/Opt-out
Users of our site are always notified when their information is being collected by any outside parties. We do this, so our users can make an informed choice as to whether they should proceed with services that require an outside party, or not.
E) Notification of Changes
If we decide to change our privacy policy, we will post those changes on our Website, so our users are always aware of what information we collect, how we use it, and under circumstances, if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by way of an email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under
which the information was collected.
7. How to Contact Us
If you have questions, suggestions, or concerns about this policy, or about our use of your information, please contact us at info@zYpper.si or by sending a written request to:
Society for the Development
of Music and Social Cultures zYpper
Šlandrov trg 1,
3310 Žalec
If you live in the European Economic Area, United Kingdom, or Switzerland and are seeking to exercise any of your statutory rights, please contact our Privacy Officer at info@zYpper.si or by sending a written request to:
Society for the Development
of Music and Social Cultures zYpper
Šlandrov trg 1,
3310 Žalec
TERMS OF USE
1. Introduction
A) This document outlines the Acceptable Use Policy (Use Policy) under which you, the user (You) may access the content and functionality of the website accessible at www.zYpper.si (the “Website”).
B) The Website provides information concerning Development of Music and Social Cultures zYpper's (“zYpper”) products and mission. The Website allows its users to provide personal data, including but not limited, to personal information, including name, physical address, e-mail address, and telephone number. The Use Policy includes a Privacy Policy (“Privacy Policy”) which can be accessed at the Website and is incorporated herein by reference. Please read the Use Policy and Privacy Policy carefully. If You do not meet the Eligibility requirements stated below, or You do not agree to the terms of the Use Policy and Privacy Policy, You are not permitted to use the Website.
C) The Use Policy and Privacy Policy may be revised from time to time by zYpper. The revised Use Policy and Privacy Policy will be posted by zYpper on the Website as they become available. Please review the Use Policy and Privacy Policy periodically as they are applicable to all users of the Website. You hereby agree to review at first opportunity any modification or revision to the Use Policy and Privacy Policy and You further agree to be bound by any modification or revision of the Use Policy and Privacy Policy made by zYpper.
2. Eligibility
You must be at least 18 years old of age or older to visit and use the Website. If You are not at least 18 years old, You must be at least 13 years old and have a parent’s or legal guardian’s permission to visit and use the Website.
By accessing and using the Website, You represent and warrant to 4ocean that You are either at least 18 years of age or if not, that You are at least 13 years of age and have your parent’s or legal guardian’s permission to visit and use the Websites, and that You have the capacity and authority to abide by the Use Policy and Privacy Policy.
You also represent to 4ocean that You will not use the Website in a manner inconsistent with applicable laws and regulations in your jurisdiction.
3. Registration and User’s Account
In order to access some portions of the Website, You first must create an account. You may never use an account of another user without the express written permission of that account holder and zYpper. When creating your account, You must provide accurate and complete information. The information You submit will be used in accordance with the Privacy Policy. You are solely responsible for the activity that occurs on your account, and You must keep your account user name and password secure. You must notify zYpper immediately of any breach of security or unauthorized use of your account. You may not share your user name, password, or other account access information with any other party, temporarily or permanently, and You shall be responsible for all uses of your Website registration, user name, and password, whether or not authorized by You. You agree to immediately notify zYpper of any unauthorized use of your account, profile, user name, or password, as the case may be. You understand and acknowledge that You have no ownership rights in your Website accounts, and, if You cancel your account, all of your account information may be deleted from the Website databases at the discretion of zYpper.
4. User’s Restrictions
You may not use the Website in order to transmit, post, distribute, store or destroy material, including without limitation, any type of material that:
- violates any applicable law or regulation; infringes in any manner the copyright, trademark, trade secret or other intellectual property rights of others or violates the privacy, publicity or other personal rights of others; is defamatory, obscene, threatening, abusive or hateful.
You are also prohibited from violating or attempting to violate the security of the Website, including without limitation, the following activities:
- accessing data not intended for such user or logging into a server or account which the user is not authorized to access; attempting to probe, scan or test the vulnerability of a system or network or to breach security or authentication measures without proper authorization; attempting to interfere with service to any user, host or network, including, without limitation, via means of submitting a virus to the Website; overloading, "flooding", "spamming", "mail bombing" or "crashing"; forging any TCP/IP packet header or any part of the header information in any e-mail or newsgroup posting. Violations of system or network security may result in civil and/or criminal liability. zYpper may investigate occurrences which may involve such violations and may obtain the support of, and cooperate with, law enforcement authorities in prosecuting users who are associated with such violations.
5. Specific Authorized and Prohibited Uses
You are solely responsible for your account information, profile, content and other information that You submit, post, upload, share or store on the Website (“Content”). You agree that in submitting Content or otherwise using the Website that You will not impersonate any person, or submit any materials or Content to the Website that are false, inaccurate, misleading, unlawful, or are otherwise in violation of your obligations under this Use Policy. You also hereby represent that the information and Content You submit, post, upload, share, or store is true and correct and that any representations made by You are true and correct. 4ocean reserves the right to expel users and prevent their further access to the Website for violating the Use Policy or applicable laws, rules or regulations. zYpper specifically prohibits any other use of the Website, and all users agree not to do any of the following:
- notwithstanding anything to the contrary contained herein, use or attempt to use any engine, software, tool, agent or other device or mechanism (including without limitation browsers, spiders, robots, avatars or intelligent agents) to navigate or search the Website;
- decipher, decompile, disassemble or reverse engineer any of the software comprising or in any way making up a part of the Website;
- copy or duplicate in any manner any of the Website material without the express prior written consent from 4ocean (except for your own personal non-commercial use to assist You in using the Website in accordance with this Use Policy, in which case zYpper grants You, and You hereby accept, a limited, non-exclusive, revocable, royalty free license to aggregate, copy, or duplicate the Website material for such limited stated purpose);
- frame or link to any information available from the Website;
- circumvent, disable or otherwise interfere with security-related features of the Website or features that prevent or restrict use or copying of any Website material or enforce limitations on use of the Website or the material therein.
You agree not to alter or modify (or attempt to alter or modify) any part of the Website and not distribute in any medium any part of the Website material without zYpper's prior written authorization. If You believe that any material and Content posted on the Website or accessible through the Website violates this Use Policy, please contact our designated agent. If notified by a user of any materials and Content which allegedly do not conform to this Use Policy, zYpper may in its sole discretion investigate the allegation and determine whether to take any other actions whether to remove or request the removal of the material. zYpper has no liability or responsibility to the users for performance or nonperformance of such activities.
zYpper reserves the right to discontinue any part of the Website at any time.
6. Account Termination Policy
zYpper may terminate the account of any Website user who violates the terms of this Use Policy, including but not limited to, the provisions of Section E above. zYpper reserves the right to take these actions at any time, in our sole discretion, with or without notice, and without any liability to the user who is terminated or to the user whose access is blocked.
7. Ownership
The trademarks, service marks, logos, content, and material provided by 4ocean ("zYpper Property") on the Website, are owned by or licensed to zYpper, subject to copyright and other intellectual property rights under the law. By using or accessing the Website, you acknowledge zYpper's rights in and to the zYpper Property and You agree not to challenge or contest such rights and not to remove, deface, copy, or modify the zYpper Property. Your use of zYpper Property is subject to the terms of this Use Policy. You retain all ownership rights in your Content. You provide and zYpper accepts a limited, non-exclusive, world-wide, royalty free license to use the Content to provide You access to and use of the Website and to purchase products available on the Website.
8.Agent to Receive Intellectual Property Infringement Claims
If You believe that your copyrighted work or trademark has been uploaded, posted, stored, or copied to the Website and is accessible in a way that constitutes an act of copyright or trademark infringement, please contact our agent set forth in Section R below.
9. Risk of Loss
All items purchased from zYpper are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to You upon our delivery to the carrier.
10. Returns, Refunds, and Title
zYpper does not take title to returned items until the item arrives at our fulfillment center. A refund may be issued without requiring a return, solely at our discretion. In this event, zYpper does not take title to the refunded item. For more information about our returns and refunds, please see our Returns Policy.
11. Product Descriptions
zYpper attempts to be as accurate as possible. However, 4ocean does not warrant that product descriptions or other content or Website material is accurate, complete, reliable, current, or error-free. If a product offered by zYpper itself is not as described, your sole remedy is to return it in unused condition and our entire liability is to refund the price you paid for the returned item.
12. Pricing
zYpper cannot confirm the price of an item until You order. Despite our efforts, a small number of the items in our catalog may be mispriced. If the correct price of an item sold by zYpper is higher than our stated price, we will, at our discretion, either contact you for instructions before shipping or cancel your order and notify You of such cancellation. We generally do not charge your credit card until after your order has entered the shipping process or, for digital products, until we make the digital product available to You.
13. Limitation of Liability and Damages
zYpper cannot guarantee and does not promise any specific results from use of the Website. No advice or information, whether oral or written, obtained by a user from the Website shall create any warranty not expressly stated herein. EXCEPT WITH RESPECT TO A CLAIM FOR PERSONAL INJURY ARISING FROM THE USE OF A PRODUCT PURCHASED FROM ZYPPER AND FOR ANY CLAIMS BY EITHER PARTY FOR INFRINGEMENT OF THE PARTY’S INTELLECTUAL PROPERTY RIGHTS, NEITHER PARTY SHALL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR ANY LOSS OF REVENUE OR PROFITS (EXCLUDING FEES UNDER THE AGREEMENT). ZYPPER MAXIMUM LIABILITY FOR ANY DAMAGES (OTHER THAN PERSONAL INJURY CLAIMS AS SPECIFIED ABOVE) ARISING OUT OF OR RELATED TO USE OF THE WEBSITE OR ANY PRODUCT PURCHASED FROM ZYPPER, OR CUSTOMER'S ORDER, WHETHER IN CONTRACT OR TORT, OR OTHERWISE, SHALL IN NO EVENT EXCEED, IN THE AGGREGATE, THE TOTAL AMOUNTS ACTUALLY PAID TO 4OCEAN FOR THE PRODUCTS UNDER THE ORDER THAT IS THE SUBJECT OF THE CLAIM. ANY DAMAGE IN YOUR FAVOR AGAINST ZYPPER SHALL BE REDUCED BY ANY REFUND OR CREDIT RECEIVED BY YOU (OR THE THIRD PARTY WHO MADE SUCH PAYMENTS ON YOUR BEHALF) UNDER THE ORDER AND ANY SUCH REFUND AND CREDIT SHALL APPLY TOWARDS THE LIMITATION OF LIABILITY.
14. Warranty Disclaimer
YOU AGREE THAT YOUR USE OF THE WEBSITE SHALL BE AT YOUR SOLE RISK. TO THE FULLEST EXTENT PERMITTED BY LAW, ZYPPER, ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON INFRINGMENT, IN CONNECTION WITH THE WEBSITE AND YOUR USE THEREOF. THE WEBSITE AND THE WEBSITE MATERIAL ARE PROVIDED BY ZYPPER ON AN "AS IS" AND "AS AVAILABLE" BASIS, UNLESS OTHERWISE SPECIFIED IN WRITING. ZYPPER MAKES NO WARRANTIES OR REPRESENTATIONS ABOUT THE ACCURACY OR COMPLETENESS OF THE WEBSITE MATERIAL OR THE CONTENT OF ANY SITES LINKED TO THE WEBSITE AND ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF MATERIAL ON THE WEBSITE, (II) PERSONAL INJURY (EXCEPT AS MAY OTHERWISE BE EXPRESSLY PROVIDED IN SECTION M ABOVE) OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO AND USE OF THE WEBSITE, (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SERVERS, (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM OUR WEBSITE, (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE WHICH MAY BE TRANSMITTED TO OR THROUGH THE WEBSITE BY ANY THIRD PARTY, AND/OR (V) ANY ERRORS OR OMISSIONS IN ANY WEBSITE MATERIAL. ZYPPER DOES NOT WARRANT, ENDORSE, GUARANTEE, OR ASSUME RESPONSIBILITY FOR ANY PRODUCT OR SERVICE ADVERTISED OR OFFERED BY A THIRD PARTY THROUGH THE WEBSITE OR ANY WEBSITE HYPERLINKED OR FEATURED IN ANY BANNER OR OTHER ADVERTISING, AND ZYPPER WILL NOT BE A PARTY TO OR IN ANY WAY BE RESPONSIBLE FOR MONITORING ANY TRANSACTION BETWEEN YOU AND THIRD-PARTY PROVIDERS OF PRODUCTS OR SERVICES. CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MAY HAVE ADDITIONAL RIGHTS
15. Indemnity
You agree to defend, indemnify and hold harmless zYpper, its affiliates, officers, directors, employees and agents, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney's fees) arising from: (i) your use of and access to the Website; (ii) your violation of any term of the Use Policy; or (iii) your violation of any third party right, including without limitation any copyright, property, or privacy license or right. This defense and indemnification obligation will survive the Use Policy and your use of the Website.
16. Assignment
The terms of this Use Policy, and any rights and licenses granted hereunder, may not be transferred or assigned by you, but may be assigned by zYpper without restriction.
17. Jurisdiction and Disputes
Any dispute or claim arising from or relating in any way to your use of the Website, or to any products or services sold or distributed by zYpper or through the Website will be resolved by binding arbitration, rather than in court, except that you may assert claims in small claims court if your claims qualify. The Federal Arbitration Act and federal arbitration law apply to this Use Policy. There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award, on an individual basis, the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must interpret and apply the terms of this Use Policy just as a court would. We each agree that any dispute resolution proceedings will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, we each waive any right to a jury trial. We also both agree that You or we may bring suit in court to seek injunctive relief for infringement or other threatened or actual violation of intellectual property rights. To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to our registered agent of Development of Music and Social Cultures zYpper. You may choose to have the arbitration conducted by telephone, based on written submissions, or in person in Žalec, Slovenia, or at another mutually agreed location.
18. Designated Agent
All notices and communications with respect to the Use Policy are to be directed in writing by e-mail to info@zYpper.si
19. Contact Information
If you need to contact us for any reason not otherwise provided above, our address is
Society for the Development
of Music and Social Cultures zYpper
Šlandrov trg 1,
3310 Žalec
e-mail: info@zYpper.si
RETURN POLICY
At zYpper, customer satisfaction is always our top priority. Our dedicated Quality Control and Quality Assurance Teams will inspect your items prior to shipping. Our product quality is guaranteed. However, you do need to be carefully and accurately check your size before buying. Please kindly refer to the size charts on the product page. If you are not satisfied with the items you received, we can find a good solution for you. We are here to help! Please feel free to contact us if you have any issues with your order!
1. 30 Day Returns Warranty
Customers can contact us within 30 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us immediately.
2. How to Reach Us
Contact us and describe the issue in detail, including the return reason, along with your order number and product name. For defective, incorrect, or not as described item, please send us a clear picture or video of the problem.
3. Our Solutions:
A) zYpper's Responsibility:
If our company is responsible for the issue, we will allow a return to our warehouse for a refund. Once we receive the item, we will refund in full the original product price and its shipping or resend for free a replacement at our expense. This solution is only when zYpper is responsible for shipping the wrong item/size.
B). Customer's Responsibility
4. Incorrect Order (size of the item)
If the customer has ordered an incorrect size or product, we can also allow a return. In this case, the customer will be responsible for the shipping fee both ways (to and from our warehouse) for an exchange. If the customer chooses a refund, we will refund the original product price. All and any shipping fees are non-refundable. Please notice we have added the shipping fee on the product price, so the shipping fee for reshipping or refunded items amount would not be the same as your purchase.
5. Unwanted Item
If the customer decides that they no longer want the item, they can report this to us within 3 days of receiving the product.
6. Didn't Receive Items
If the tracking says delivered, and you don't receive the package, please check at your mailbox, front door, or any other places the package would be. Otherwise, you will have to report losses to the post office or police station. SheShow is not liable for lost or stolen packages. If the package was undelivered because of incorrect/ incomplete address, unclaimed, or refused, you are responsible for the original and return shipping costs, as well as any duties, taxes, and/or customs charges that may be incurred on the package on the original and return shipments. The amount of these charges will be subtracted from your merchandise refund. In some cases, your package may be abandoned and no refund will be issued for the refused package.
7. Reship a refused or undeliverable package
The new shipping costs depend on which new shipping method you choose. Packages to America don't support to reship.
8. Satisfaction Guarantee
Your satisfaction is our priority! zYpper temporary policy: If you are dissatisfied with your order, please contact us within 30 days of receiving the product.
9. Additional notes about Warranty
All returns must first be approved by our customer service team; if approved, you will be provided with an RMA form. Returned items without an RMA form will not be accepted. All returned items must be in brand new condition, unused/unworn, unwashed, come with all original tags and their original packaging. If the customer requests a refund, we will refund the original product cost upon receiving the returned item. All shipping fees to return the item, and the original shipping fees, are non-refundable. We do not accept returns on swimwear, and discounted items, unless a customer received a wrong item or the item was faulty.
10. Compensation time-frame
For returned items, we will need 3-6 business days upon receiving your item(s) to process the solution. After this time, the refund time-frame is as below: Paypal account refunds: Up to 48 hours Credit card refunds: Between 3-7 business days
11. Contact us
Please contact us on infp@zYpper.si for further help. We will do our very best to help you and reply to all messages as soon as possible.
SHIPPING POLICY
1. Delivery charges?
Delivery charge varies with each country. Delivery incur relatively higher shipping costs on low value items. In such cases, charging a nominal delivery charge helps them offset logistics costs. Please check your order summary to understand the delivery charges for individual products.
2. Date is not correspond to the delivery timeline
It is possible that the delivery courier have a holiday between the day your placed your order and the date of delivery, which is based on the timelines shown on the product page. In this case, we add a day to the estimated date. Some courier partners and Sellers do not work on Sundays and this is factored in to the delivery dates.
3. Estimated delivery time?
zYpper generally procure and ship the items within the time specified on the product page. Business days exclude public holidays and Sundays. Estimated delivery time depends on the following factors:
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The zYpper offering the product
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Product's availability with the Seller
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The destination to which you want the order shipped to
4. Hidden costs (sales tax, octroi etc)
There are NO hidden charges when you make a purchase on zYpper. List prices are final and all-inclusive. The price you see on the product page is exactly what you would pay. Delivery charges are not hidden charges and are charged (if at all) extra depending on the zYpper's shipping policy. The price may include the amount of customs duty if charged by the recipient country. The amount of customs duty is included in the set on the part of the recipient if it is charged by the recipient's country.
5. Vary estimated delivery time
You have probably noticed varying estimated delivery times for zYpper product you are interested in. Delivery times are influenced by product availability, geographic location of the Seller, your shipping destination and the courier partner's time-to-deliver in your location.
7. Available
zYpper might not have the item in stock but can procure it when an order is placed for the item. The delivery time will depend on the estimated procurement time and the estimated shipping time to your location. It also applies to unique products that determine the manufacturing time in the included multi-bit complications.
8. Preorder or Forthcoming
Such items are expected to be released soon and can be pre-booked for you. The item will be shipped to you on the day of it's official release launch and will reach you in 10 to 14 business days. The Preorder duration varies from item to item. Once known, release time and date is mentioned. (Eg. 5th May, August 3rd week)
9. Out of Stock
Currently, the item is not available for sale. Use the 'Notify Me' feature to know once it is available for purchase.
10. Back In Stock Soon
The item is popular and is sold out. You can however 'book' an order for the product and it will be shipped according to the timelines mentioned by the Seller.
11. Temporarily Unavailable
The product is currently out of stock and is not available for purchase. The product could to be in stock soon. Use the 'Notify Me' feature to know when it is available for purchase.
12. Permanently Discontinued
This product is no longer available because it is obsolete and/or its production has been discontinued.
13. Out of Print
This product is not available because it is no longer being published and has been permanently discontinued.
14. zYpper deliver internationally
Yes, zYpper deliver items internationally. You will be able to make your purchases on our site from anywhere in the world with credit/debit cards.
PAYMENT POLICY
1. Pay for a zYpper purchase?
zYpper offers you multiple payment methods. Whatever your online mode of payment, you can rest assured that zYpper's trusted payment gateway partners use secure encryption technology to keep your transaction details confidential at all times. zYpper accepts payments made using Visa, MasterCard, Maestro and American Express credit/debit cards all over the globe.
2. Hidden charges on zYpper
There are NO hidden charges when you make a purchase on zYpper. The prices listed for all the items are final and all-inclusive. The price you see on the product page is exactly what you pay. Delivery charges may be extra depending by the country we deliver.
3. Pay by using a credit/debit card
We accept payments made by credit/debit cards.
A) Credit cards
We accept payments made using Visa, MasterCard and American Express credit cards. To pay using your credit card at checkout, you will need your card number, expiry date, three-digit CVV number (found on the backside of your card). After entering these details, you will be redirected to the bank's page for entering the online 3D Secure password.
B) Debit cards
We accept payments made using Visa, MasterCard and Maestro debit cards. To pay using your debit card at checkout, you will need your card number, expiry date (optional for Maestro cards), three-digit CVV number (optional for Maestro cards). You will then be redirected to your bank's secure page for entering your online password (issued by your bank) to complete the payment.
4. Safe use of my credit/debit cards
Your online transaction on zYpper is secure with the highest levels of transaction security currently available on the Internet. We are using Stripe platform for secure transations. Stripe uses 256-bit encryption technology to protect your card information while securely transmitting it to the respective banks for payment processing. All credit card and debit card payments on zYpper web page are processed through secure and trusted payment gateways managed by leading Stripe paltform. Stripe now use the 3D Secure password service for online transactions, providing an additional layer of security through identity verification.
5. Pevent card fraud
zYpper realizes the importance of a strong fraud detection and resolution capability. We and our online payments partners monitor transactions continuously for suspicious activity and flag potentially fraudulent transactions for manual verification by our team. In the rarest of rare cases, when our team is unable to rule out the possibility of fraud categorically, the transaction is kept on hold, and the customer is requested to provide identity documents. The ID documents help us ensure that the purchases were indeed made by a genuine card holder. We apologise for any inconvenience that may be caused to customers and request them to bear with us in the larger interest of ensuring a safe and secure environment for online transactions.
6. 3D Secure password
The 3D Secure password is implemented by VISA and MasterCard in partnership with card issuing banks under the "Verified by VISA" and "Mastercard SecureCode" services, respectively. The 3D Secure password adds an additional layer of security through identity verification for your online credit/debit card transactions. This password, which is created by you, is known only to you. This ensures that only you can use your card for online purchases.
7. Get the 3D Secure password
You can register for the 3D Secure password for your credit/debit card by visiting your bank's website. The registration links for some of the banks have been provided below for easy reference:
Credit/debit card payment through my mobile?
Yes, you can make credit card payments through the zYpper mobile site and application. zYpper web page use Stripe platform with 256-bit encryption technology to protect your card information while securely transmitting it to the secure and trusted payment gateways managed by leading banks.